Return Period
Somaushub.com accepts returns within
60 days of the order delivery date. Items must be unused, unwashed, and in their original condition with all tags, packaging, and hygiene liners intact to be eligible for a refund.
Free Returns
We provide free return shipping for all qualifying items. Customers are not responsible for any return shipping fees, ensuring a hassle-free and low-risk shopping experience.
Refund Processing
Once our warehouse receives and inspects your returned items, refunds are processed within 5–10 business days. The refund will be issued to the original payment method used at checkout.
Non-Returnable Items
For health and hygiene reasons, certain items are non-returnable, including worn items, damaged merchandise, and final-sale products. Any items not meeting our return conditions will not be approved for a refund.
Return Support
If you need assistance with a return, our support team will guide you through each step to ensure a smooth and straightforward process.